Profile
“No matter how many clients I have, I make sure to call each one personally every quarter. It’s a chance to not only update them on their portfolio, but also check on how they’re doing personally”
Kelvin Rampersad,
Carte Wealth Management
Warren Shaw is a highly regarded business leader known for his ability to connect with diverse groups and leverage different perspectives. With 35 years of experience in the financial services and mortgage distribution sectors, he brings a deep understanding of consumer needs and a proven track record of guiding businesses through fluctuating economic conditions.
In his current role as head of distribution, mortgages at Westpac, Shaw is focused on transforming the experience for mortgage brokers and customers by delivering best-in-class outcomes quickly and consistently.
He values partnerships with mortgage brokers, stating, “It’s a great privilege to work alongside them, as they are passionate about helping people succeed. Australians trust and value the independent service mortgage brokers provide, which is why they dominate the mortgage distribution landscape in Australia.”
Before joining Westpac in 2016, Shaw had a distinguished career at NAB, where he served as executive general manager of retail banking, overseeing branch and contact centre operations across Australia. He also held the role of general manager for mortgages at NAB.
Shaw holds an MBA from the Australian Graduate School of Management and is a graduate of the Australian Institute of Company Directors. He is a fellow of both FINSIA and the Institute of Managers and Leaders.
Level 5, 150 Collins Street, Melbourne, Vic 3130
1300 781 481
info@outsourcefinancial.com.au
linkedin.com/in/tanya-sale-ceo-outsourcefinancial
westpac.com.au
Warren Shaw
Head of Distribution, Mortgages
Westpac
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“I strongly believe in working smarter, not harder. I think it’s one of the keys to living a great life, and I want to share that with as many people as possible”
Kelvin Rampersad,
Carte Wealth Management
2002–2004
2004–2007
2007–2011
2012–2015
2016–present
Head of Product and Pricing at NAB
2002–
2004
General Manager, Mortgages at NAB
2004–
2007
Executive General Manager, Retail Banking at NAB
2007–
2011
Chief Executive Officer at Banksia Financial Group
2012–
2015
Head of Distribution, Mortgages at Westpac Group
2016–
present
Milestones
Milestones
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