Profile
“I’m so proud to see that through my hard work and that of my team, we have built trust with our industry partners”
Victoria Coster,
Credit Fix Solutions
Kathy Crawford began her financial journey in 1988, entering the banking industry with NAB during a time when women faced numerous obstacles in this sector. She worked hard to establish her career, receiving many awards while with NAB, including Banker of the Year, First in Branch Sales for NSW and Team National Winner, New Zealand.
NAB was a strong training ground for Crawford, but she wanted to connect with people and clients on a deeper level, so she diverted her path to mortgage broking.
In 2004, after leaving NAB, Crawford started her broking business, Australian Mortgage Assist Pty Ltd (AMA). Through AMA, Crawford was able to apply her profound experience and understanding of the financial landscape to assist clients in her own way, without the constraints of a corporate banking environment. She was able to be an effective advocate for clients and help them navigate the complexities of home loan finance.
Crawford is also qualified to teach, and has taught, the Certificate IV and Diploma qualifications in Finance and Mortgage Broking – a way of giving back to the industry she loves.
Specialising in construction finance, Crawford has been a Women in Construction Ambassador since 2021 and continues to assist clients in the complexities of home loan finance in the construction environment.
1207 / 11 Solent Circuit, Norwest, NSW
0404 804 585
kathy@australianmortgageassist.com.au
linkedin.com/in/kathy-crawford-jp-9b401545
australianmortgageassist.com.au
Kathy Crawford
Director
Australian Mortgage Assist
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Bio
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Profile
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Bio
Milestones
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Bio
Milestones
“I’m genuinely keen to keep bettering myself”
Victoria Coster,
Credit Fix Solutions
1988–2003
2012–2013
2015–2016
2021–2022
Present
1988–2003: Bank Manager at NAB
1995–1996: First in Sales Results, Consumer Lending – Best Performing Consumer Branch, NSW
1997: Banker of the Year
1998: Team National Winner, New Zealand
1999: First Sales Mobile Manager
2000: Finalist Financial Needs Analysis
1988–
2003
2012: Published article in Australian Broker
2013: Taught Cert IV and Diploma Finance
2012–
2013
Mortgage Consultant at Resolve Finance
2015–
2016
Women In Construction Ambassador
2021–
2022
Director at Australian Mortgage Assist since 2004
Crawford and Associates
Women in Construction Ambassador
Recognised as one of MPA’s Elite Women
Present
Assistant Vice President and Senior Broker at MJ Hall & Company since 2018
Present
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
Coster brings depth and breadth of experience to her current position, having joined the industry as a mortgage processor before leaping into broking. She later honed her credit reporting education and credit repair skills for several years while working directly for various brokers.
“Starting Credit Fix Solutions was a deliberate move, as I saw there was a niche in ‘no win, no fee’ credit repair that the industry didn’t currently offer,” she says.
As a CEO, Coster learned through business coaching that there are no challenges in business, only opportunities to learn and grow. She wholeheartedly adopted that perspective, enabling her to overcome the obstacles inherent in team management and implement new and improved systems. She employs several strategies for challenging situations, such as following routines, forward planning, sleeping well and exercising.
“If I make sure I look after myself, have a plan of action, and I’m organised, then I can overcome any challenge (opportunity to learn) if and when it presents itself,” Coster says.
A firm believer in the power of leadership, Coster strives to set an example that the next generation of women and men can look up to. She prides herself on her reliability and trustworthiness and is the first person to show up and the last to leave the workplace.
“I’m genuinely keen to keep bettering myself,” she says. “Even now, at the top of my game, I’m still always learning.”
Guided by her favourite quote, “It’s better to be green and growing than ripe and rotting”, Coster constantly stokes her curiosity and keeps an open mind about life and business. Her kindness, positive attitude, business acumen and dedication to her profession make her a trusted and valuable partner to her peers and the mortgage industry.