Profile
“I’m so proud to see that through my hard work and that of my team, we have built trust with our industry partners”
Victoria Coster,
Credit Fix Solutions
Nancy Youssef’s passion for empowering people and solid foundation in finance ignited her entrepreneurial journey in 2003 and her foray into mentoring in 2011. Through these endeavours, she gained expertise in mortgage broking, focusing on guiding newcomers and established brokers towards success.
The founder of Classic Finance and Classic Mentoring is a multi-award-winning businessperson with a reputation for championing education and promoting diversity. Her most outstanding achievement lies in empowering individuals to cultivate their confidence and thrive, a testament to her philanthropic nature.
Since 2012, she has played a significant role in the success of close to 200 brokerage start-ups. She measures success by witnessing the remarkable achievements of her mentees, who have built flourishing businesses.
Youssef hit a major milestone in her career journey when she published her debut book, Fear Money Purpose. She takes great pride in her ability to inspire small business owners to conquer common fears encountered in their journeys while discovering their purpose. This unwavering commitment to enlightening others has been the driving force behind her highest achievements.
“Drawing upon my experiences as a mentor, I have incorporated impactful case studies to help aspiring entrepreneurs overcome their apprehensions as they transition into self-employment and help existing entrepreneurs let go of the fear and control factors that typically affect them in achieving their goals,” she says.
Her expertise and insights have also been extensively featured in numerous podcasts, amplifying the reach of her message and enabling her to connect with a broader audience.
Driven by an unwavering conviction that every business possesses the potential to make a profound difference, she has actively contributed to The Hunger Project. In seven years, Youssef has raised over $250,000 for impoverished communities in Malawi and Ghana, Africa.
“It is through these philanthropic initiatives that I derive immense satisfaction, knowing that I am actively contributing to the betterment of underprivileged societies and facilitating their journey towards a brighter, sustainable and more prosperous future,” she says.
Driven by her educational background in finance and a genuine desire to help people thrive, Youssef has established herself as a recognised authority in mortgage broking. At heart, she is an enthusiastic advocate of knowledge sharing and receives tremendous joy from imparting wisdom.
As she has grown as an entrepreneur, Youssef has embraced challenges as valuable opportunities for personal and professional growth. She has taken the lessons learned from scaling her business and managing an offshore team on board, prioritising being at the forefront of emerging trends in technology, administration and customer service.
Through her unwavering dedication to growth and development, she has consistently made substantial contributions to the industry, cementing her position as a trusted leader and an Elite Woman of 2023.
“The journey to acquiring the expertise I possess today has been fuelled by sheer grit, determination, relentless effort and an unwavering passion,” she says. “It transcends beyond being merely a business; it is my calling. For the past 20 years, I have been fortunate enough to empower countless individuals, and I hope to continue to inspire and uplift others for many more years.”
Level 24, International Tower 3, 300 Barangaroo Ave, Sydney, NSW 2000
1300 219 119
nancy@classicfinance.com.au
au.linkedin.com/in/nyoussef
nancyyoussef.com.au
Nancy Youssef
Business Mentor, Speaker and Author
Classic Mentoring
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Bio
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Bio
Milestones
“I’m genuinely keen to keep bettering myself”
Victoria Coster,
Credit Fix Solutions
2003–2011
2015
2017
2019
2020–2022
2003: Founded Classic Finance, a long-term, established mortgage broking business based in Sydney that has gone from strength to strength since its launch
2011: Founded Classic Mentoring, a mentoring business to provide a structured educational pathway for new industry finance brokers, where she mentored in excess of 160 broker start-ups
2003–
2011
One of the 20 Australian entrepreneurs to attend a leadership gathering on Richard Branson’s private Necker Island
2015
Best Community Engagement Program Winner 2017 – The Adviser Better Business Awards
Embarked on an immersion trip to Malawi, Africa, with the NGO The Hunger Project and committed to raising $250,000 towards microfinance and empowerment initiatives in impoverished communities across Africa; this goal was achieved in 2022
2017
Mentor of the Year (NSW) Winner – The Adviser Better Business Awards
Invited, as an industry expert, to moderate a national educational panel for Prospa, one of Australia’s largest fintech lenders, consisting of accountants and financial planners
Has since been invited to deliver keynote talks to Pepper, Connective, FBAA and other organisations, both within the mortgage industry and beyond
Launched her first book, Fear Money Purpose, a book to inspire small business owners to identify and overcome fears in business, especially around money, allowing them to build purpose-led businesses
2019
2020: Mentor of the Year (NSW/ACT) Winner – The Adviser Better Business Awards
2022: Thought Leader (NSW/ACT) Winner – The Adviser Better Business Awards
2020–
2022
Assistant Vice President and Senior Broker at MJ Hall & Company since 2018
Present
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
Coster brings depth and breadth of experience to her current position, having joined the industry as a mortgage processor before leaping into broking. She later honed her credit reporting education and credit repair skills for several years while working directly for various brokers.
“Starting Credit Fix Solutions was a deliberate move, as I saw there was a niche in ‘no win, no fee’ credit repair that the industry didn’t currently offer,” she says.
As a CEO, Coster learned through business coaching that there are no challenges in business, only opportunities to learn and grow. She wholeheartedly adopted that perspective, enabling her to overcome the obstacles inherent in team management and implement new and improved systems. She employs several strategies for challenging situations, such as following routines, forward planning, sleeping well and exercising.
“If I make sure I look after myself, have a plan of action, and I’m organised, then I can overcome any challenge (opportunity to learn) if and when it presents itself,” Coster says.
A firm believer in the power of leadership, Coster strives to set an example that the next generation of women and men can look up to. She prides herself on her reliability and trustworthiness and is the first person to show up and the last to leave the workplace.
“I’m genuinely keen to keep bettering myself,” she says. “Even now, at the top of my game, I’m still always learning.”
Guided by her favourite quote, “It’s better to be green and growing than ripe and rotting”, Coster constantly stokes her curiosity and keeps an open mind about life and business. Her kindness, positive attitude, business acumen and dedication to her profession make her a trusted and valuable partner to her peers and the mortgage industry.