Profile
“I’m so proud to see that through my hard work and that of my team, we have built trust with our industry partners”
Victoria Coster,
Credit Fix Solutions
Victoria Coster is the driving force behind the transformation of Australia’s credit repair industry. Armed with a desire to help people and make a lasting, positive impact on the industry, she founded Credit Fix Solutions in 2014, which today is recognised as a national brand.
Coster’s unwavering commitment to offering honest and fair services and credit reporting education to mortgage brokers across the country has garnered her the respect of her peers and partners. Since then, she has worked tirelessly to earn the trust of brokers, aggregator groups, mortgage associations and lenders, as evidenced by the fact that the company is the first credit repair firm to be accepted by mortgage associations and aggregator groups as a provider of education, training and credit repair support to their brokers.
“It’s taken me nine years to achieve this, and I’m so proud to see that through my hard work and that of my team, we have built trust with our industry partners,” she says.
A genuine passion to assist and support others is at the heart of Coster’s success. She regularly visits brokers’ offices to check in and connect with them. To ensure brokers feel supported, she runs lunch and learns to help them secure better outcomes for their clients and their business's credit reporting side.
Level 14, 3 Parramatta Square, 153 Macquarie Street, Parramatta, NSW 2150
0416 525 233
sales@creditfixsolutions.com.au
linkedin.com/in/creditfixsolutionscreditrepair
creditfixsolutions.com.au
Victoria Coster
Founder and Chief Executive Officer
Credit Fix Solutions
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Milestones
“I’m genuinely keen to keep bettering myself”
Victoria Coster,
Credit Fix Solutions
2007–2010
2011–2013
2014–2017
2019–2022
Present
2007–2010: Director and Mortgage Broker at Chelsea Mortgages
2010: Personal Banker/Mobile Lender at National Mortgage Company; NMC Direct, Parramatta
2007–
2010
Employed at We Fix Credit
Senior Consumer Advocate
Contractor under Chelsea Mortgages
2011–
2013
2014: Finalist in the Western Sydney Awards for Excellence in Small Business
2015: Finalist in the Western Sydney Awards for Excellence in Small Business
2017: Regional finalist in the NSW Business Awards for Excellence in Small Business
2014–
2017
2019: Winner of the AusMumpreneur Customer Service Award; finalist in the Western Sydney Awards for Business Excellence; finalist in the Women’s Telstra Awards
2021: Authored From Zero to CEO; winner of The FBAA Supremacy Awards for FBAA Industry, Supplier of the Year; winner of The BX Business Excellence Awards for Special Business, Business of the Year
2022: Finalist in The MFAA National Awards for Support Service Provider – Small Compan
2019–
2022
Founder and CEO of Credit Fix Solutions since 2014
Director of Credit Fix Legal since 2019
Present
Assistant Vice President and Senior Broker at MJ Hall & Company since 2018
Present
Milestones
Coster brings depth and breadth of experience to her current position, having joined the industry as a mortgage processor before leaping into broking. She later honed her credit reporting education and credit repair skills for several years while working directly for various brokers.
“Starting Credit Fix Solutions was a deliberate move, as I saw there was a niche in ‘no win, no fee’ credit repair that the industry didn’t currently offer,” she says.
As a CEO, Coster learned through business coaching that there are no challenges in business, only opportunities to learn and grow. She wholeheartedly adopted that perspective, enabling her to overcome the obstacles inherent in team management and implement new and improved systems. She employs several strategies for challenging situations, such as following routines, forward planning, sleeping well and exercising.
“If I make sure I look after myself, have a plan of action, and I’m organised, then I can overcome any challenge (opportunity to learn) if and when it presents itself,” Coster says.
A firm believer in the power of leadership, Coster strives to set an example that the next generation of women and men can look up to. She prides herself on her reliability and trustworthiness and is the first person to show up and the last to leave the workplace.
“I’m genuinely keen to keep bettering myself,” she says. “Even now, at the top of my game, I’m still always learning.”
Guided by her favourite quote, “It’s better to be green and growing than ripe and rotting”, Coster constantly stokes her curiosity and keeps an open mind about life and business. Her kindness, positive attitude, business acumen and dedication to her profession make her a trusted and valuable partner to her peers and the mortgage industry.