Profile
“No matter how many clients I have, I make sure to call each one personally every quarter. It’s a chance to not only update them on their portfolio, but also check on how they’re doing personally”
Kelvin Rampersad,
Carte Wealth Management
Debbie Hays is a dynamic leader with a passion for delivering exceptional customer service in the finance industry. With over 25 years of experience, she serves as a partner at Ausfirst Lending.
Known for her unwavering commitment to client satisfaction, Debbie has built a reputation for going above and beyond to meet the needs of her clients. Her approachable demeanour and dedication to understanding each client’s unique financial goals have earned her trust and loyalty among a diverse clientele.
Debbie’s leadership philosophy is centred around building long-term relationships based on transparency, integrity and mutual respect. She believes that every client deserves personalised attention and strives to exceed expectations at every opportunity.
Outside of work, Debbie is actively involved in mentoring programs aimed at empowering women in finance and entrepreneurship and spending time with her family and friends. Under her guidance, Ausfirst Lending Group is dedicated to providing innovative financial solutions and unparalleled customer service, helping clients navigate their financial journey with confidence and peace of mind.
P.O. Box 500, Golden Beach, Qld 4551
0415 066 865
debbie@ausfirstlending.com.au
linkedin.com/in/deborah-hays-239263a1
ausfirstlending.com.au
Debbie Hays
Mortgage Broker/Finance Specialist
AusFirst Lending
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“I strongly believe in working smarter, not harder. I think it’s one of the keys to living a great life, and I want to share that with as many people as possible”
Kelvin Rampersad,
Carte Wealth Management
2003–2007
2009
2012–2014
2016
Present
2003–2007: Personal Banker at ANZ Bank
2006: ANZ Highest Sales Award
2003–
2007
Started in the mortgage broking industry
2009
Self-employed as parabroker
2012–
2014
Finalist, Best Customer Service, Better Business Awards
2016
Mortgage Broker since 2014
Present
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
Milestones
ELITE WOMEN 2024 JUDGE