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“No matter how many clients I have, I make sure to call each one personally every quarter. It’s a chance to not only update them on their portfolio, but also check on how they’re doing personally”
Kelvin Rampersad,
Carte Wealth Management
There are some parts of being a strong advocate for clients that cannot be taught: passion, empathy and not settling for anything less than the optimal outcome.
Daniel Behman, founder and director of Core Financial Group in Melbourne, has all these qualities and is clearly someone who has made a major difference to his clients.
Despite operating for less than 18 months, Core Financial Group has accumulated an impressive list of people who would be much worse off if they had not contacted Behman. He simplified and consolidated the residential lending arrangements for one complex foreign income applicant, resulting in interest savings of $162,000 per annum. A client going through a divorce was about to lose their house when Behman stepped in to support the resolution process for six months without payment before settlement, despite the bank considering the situation hopeless.
“Financing the split avoided costly legal proceedings and allowed the client to keep their family home,” says Behman.
He has moved multiple self-employed applicants from expensive alternatives to major banks, with life-changing savings in residential interest payments.
“I’ve saved my clients over $600,000 in interest in one year, equating to $1.8m in interest savings over the next three years.”
Seeing people get a raw deal was a major factor that prompted Behman to take the leap and set up his own business as a mortgage broker in December 2021.
“In my previous roles at banks, I saw a significant number of clients that were getting poor outcomes irrespective of their strengths, either because they struggled to navigate the banking system or were poorly advised throughout that process,” he says.
His unique experience in restructuring businesses has given him the insight that even if a cursory glance may suggest a lack of options, things are not always as they appear when the time is taken to understand all the details involved in a financially challenging situation.
“I have a unique perspective that allows me to explain to the bank with confidence why some risks they see may not be risks at all. This inevitably leads to better outcomes for my clients.”
This willingness to peel back the onion allows Behman to find value for clients where others may not, resulting in a settlement volume nearly 10 times that of the average broker in the October 2021 to September 2022 period covered by this year’s Mortgage Professional Australia’s Rising Stars survey. Even more remarkable is the fact that Behman did not have any existing leads, processes or lender relationships and that he set up in December 2021, meaning his figures only cover 10 months of business.
Building relationships with the right people at each bank took time, but now Behman has a wide range of lenders on speed dial and can offer greater value to clients as a result.
With all systems purring, Behman is optimistic for the future as the economy moves into a new and challenging phase, but one where more people are likely to be looking for a better deal.
“The upcoming year presents lots of opportunities – to save interest on your loan, buy or even downsize,” he says.
He is also helping underpin a rosy future for the industry by sharing his experience and strong record of growth through mentoring five novice brokers. Workshopping scenarios, sharing bank relationship contacts, and sharing established business and system practices will help set similar patterns for success for his acolytes.
With any luck, some of Behman’s dedication and zeal for customers will also rub off.
“I am a fierce advocate for clients and am passionate about influencing positive financial outcomes for all my clients, no matter their situation, complexity or loan size,” he says. “I believe all clients deserve access to a broker that will support them in their financial endeavours.”
The Hallmark Building, 106 Fenchurch Street, London EC3M 5JE
0452 113 848
daniel@corefg.com.au
linkedin.com/in/daniel-behman
corefg.com.au
Daniel Behman
Founder and Director
Core Financial Group
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“I strongly believe in working smarter, not harder. I think it’s one of the keys to living a great life, and I want to share that with as many people as possible”
Kelvin Rampersad,
Carte Wealth Management
2007–2015
2015–2019
2019–2021
2020–2021
2019
2022–present
Manager – Corporate Restructuring and Insolvency at PKF
2007–
2015
2015–2019: Portfolio, Customer and Insights – Corporate and Institutional Banking at NAB
2017: Senior Manager, Strategic Business Services (Leave Relief) at NAB
2015–
2019
Relationship Director at Judo Bank
2019–
2021
Board Member and Treasurer at SouthPort Community Centre (Port Melbourne)
2020–
2021
Founder and Director at Core Financial Group
2022–
present
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones