Headquarters:

Sydney, NSW

Year founded:

1999 (ING Australia)

Number of employees:

1,700+

Phone:

1300 656 226

Email:

linkedin.com/showcase/ing-broker

Website:

broker.ing.com.au

LinkedIn:

linkedin.com/showcase/ing-broker

“Everything we do as an organization is to serve our agents in a meaningful way, which is to provide industry-leading insurance solutions when they need them the most”

Mark Maher, Jencap

ING

Wesley Duesenberg Jr.

Chief Executive Officer

Wesley (Tripp) Duesenberg III

President

John LaMay Jr.

Chief Financial Officer and President of SIUPREM

Leadership

Wesley Duesenberg Jr. has been with SIU since 1976. He was previously employed by the public accounting firm Arthur Andersen. He has also worked as a tax accountant for Law Engineering Testing Company. Duesenberg Jr. is the CEO of SIU and its affiliate companies. He is a past president of the American Association of Managing General Agents (AAMGA; 1987–88) and the founder and past chancellor of the AAMGA University (1988–98). He led the formation of the AAMGA Distinguished Chair in Risk Management and Insurance (RMI) at Georgia State University (GSU). He is currently the treasurer and trustee of the Risk Management Foundation at GSU. Duesenberg Jr. was the recipient of the Vince Donahue Lifetime Achievement Award in 2008. He holds a bachelor’s degree in accounting from Emory University and a master’s degree in both accounting and insurance from GSU.

Chief Executive Officer

Wesley Duesenberg Jr.

Wesley (Tripp) Duesenberg III has been with SIU since 2002. After graduating with a bachelor’s degree from Samford University and attending Georgia State University’s RMI program, he spent time interning with carriers and brokers such as Scottsdale Insurance Company, Bell & Clements (Lloyd’s of London) and American Modern. Since 2002, he has worked in each of the SIU departments, including holding the VP position for marketing and operations. Duesenberg III was the AAMGA Under Forty Organization President from 2009 to 2010. In 2014, the SIU administration transferred to the third generation as he was promoted to president.

President

Wesley (Tripp) Duesenberg III

John LaMay has been with SIU since 1991. He oversees all the financial operations of SIU and its affiliated companies. As president of SIUPREM, he is responsible for the integrity and profitable growth of the premium finance company. As a corporate leader, he continues to advance the SIUPREM Cares campaign in the fight against breast cancer. LaMay holds an associate degree in business administration from DeKalb Community College and a bachelor’s degree in business administration from Georgia State University. Prior to coming to SIU, he worked in the banking industry and then entered the insurance industry as an accountant for an MGA.

Chief Financial Officer and President of SIUPREM

John LaMay Jr.

“Everything we do as an organization is to serve our agents in a meaningful way, which is to provide industry-leading insurance solutions when they need them the most”

Mark Maher, Jencap

“Our team has successfully executed on an aggressive acquisition and integration plan over the last few years, which has contributed greatly to our strong market position”

John Jennings, Jencap

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“Our team has successfully executed on an aggressive acquisition and integration plan over the last few years, which has contributed greatly to our strong market position”

John Jennings, Jencap

“Everything we do as an organization is to serve our agents in a meaningful way, which is to provide industry-leading insurance solutions when they need them the most”

Mark Maher, Jencap

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Tara Gudenkauf

Senior Vice President of Underwriting

Tara Gudenkauf has been with SIU since 2023. She oversees the company’s underwriting team for both personal and commercial lines. She holds more than 35 years of combined industry knowledge and is a highly experienced E&S leader. In addition to cultivating ongoing relationships with many carriers, Gudenkauf brings a great deal of hands-on knowledge for brokerage, P&C, professional liability, environmental, garage and others. She has a strong leadership background and has provided oversight for multiple offices in various states. Prior to joining SIU, Gudenkauf was with another MGA as the head of binding for the entire south region.

Senior Vice President of Underwriting

Tara Gudenkauf

Brandon Wiener

Partner, Member of the Management Committee

Brandon Wiener’s practice focuses on personal, corporate and trust planning for high-net-worth individuals, professionals, executives, owner-managers and their businesses, both domestic and international, including corporate reorganizations, structuring of investments and businesses including professional incorporations, purchases and sales of businesses and real estate, estate planning, immigration and emigration, and non-profit organizations and charities including private foundations. He also advises investment funds and their managers and advisors in connection with structuring and other fund-related tax issues. Prior to joining Thorsteinssons LLP in 2010, Wiener worked in the litigation and tax departments of the Montreal office of a large national law firm. He also worked as a law clerk for the Honourable Mr. Justice Michel Bastarache at the Supreme Court of Canada. Having a strong background in tax litigation, Wiener also assists and represents clients in their dealings with the taxation authorities in the context of an audit or assessment or voluntary disclosure.

Partner, Member of the Management Committee

Brandon Wiener

There’s the done thing, and then there’s the ING way. And the fact that ING is Australia’s Most Recommended Bank* makes them smile a thousand smiles. It is a genuine honour and privilege. Who we are ING Bank (Australia) Limited, trading as ING, is wholly owned by the ING Group. Over 20 years ago, ING changed the way Australians banked by launching the country’s first high-interest, fee-free online savings account. Since then, it has brought continued value to customers with home loans, transactional banking, superannuation, credit cards, personal lending and insurance. Headquartered in Sydney, with a 24/7 contact centre in Australia, ING is proud to have over 2 million customers and counting! What we do Simplicity of approach is part of the ING success story. The bank wants to empower people to stay a step ahead in life and business every day. Here are some of ING’s offerings: • Rebates on ATMs and international transaction fees • Simple superannuation solutions for all stages of life • Home loan options to suit varying customer needs • Savings accounts with no ING fees • A simple, low-rate credit card with no annual fee • A range of convenient, award-winning insurance options Other facts and credentials: • Australia’s most recommended bank* • Over 2 million active customers • Over $48 billion in deposits • Over $67 billion in loans • More than 1,700 employees

“Our team has successfully executed on an aggressive acquisition and integration plan over the last few years, which has contributed greatly to our strong market position”

John Jennings, Jencap

Kin Lee-Yow

Chief Information Officer

Catherine Sieniewicz

AVP of Travel and Retail

Rhonda English

Chief Marketing Officer

Evelyn Peng

Chief Risk Officer

Kin Lee-Yow’s combination of banking, payment, retail, e-commerce, and insurance technology experience has enabled him to contribute to the success and leadership positions in three large organizations in Canada, culminating in his current role as the CIO of CM Club Group. Kin is a graduate of Computer Science and Information Systems from the University of Waterloo. He also holds a Kellogg-Schulich master’s degree in Business Administration from the Schulich School of Business at York University and is a Certified Information Systems Security Professional.

Chief Information Officer

Kin Lee-Yow

With decades of experience, Catherine Sieniewicz has always been devoted to growing within the travel and retail industry. Catherine became director of retail and travel at CCG in May 2019. In February 2020, she was promoted to AVP of travel and retail where she continues to guide all her decisions by what she has learned in member, associate, and business experience.

AVP of Travel and Retail

Catherine Sieniewicz

Rhonda English is a CPA, CMA and obtained her Honors Bachelor of Arts in Business Administration and her MBA from the Ivey Business School at the University of Western Ontario. Rhonda joined CM Club Group as vice president of insurance, then took the role of vice president corporate marketing, overseeing business insights & analytics and the acquisition and retention of the CM lines of business. In 2016, she was named chief marketing officer, taking on additional responsibility for travel and membership product, digital, and the government & community relations advocacy team.

Chief Marketing Officer

Rhonda English

Evelyn Peng started at CCG in 2017 as director of risk management and now serves as the chief risk officer for the organization. She has a Bachelor of Science in Biotechnology and a Master’s in Accounting from the University of Waterloo. She has extensive experience with enterprise risk management, specializing in operational risk management, and financial risk management. Evelyn is a Chartered Accountant and a Financial Risk Manager.

Chief Risk Officer

Evelyn Peng

Chief Risk Officer

Evelyn Peng

Chief Risk Officer

Evelyn Peng

“Despite the challenging claims environment, QBE’s coverage and risk appetite have remained consistent. Brokers and customers know and understand our risk appetite and the cover we offer, providing them with certainty for the future,” says Erica Kofie, head of cyber proposition. “We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions.” Kofie adds, “Through 2022, QBE successfully delivered significant growth in the cyber sector, reflecting the depth and strength of our team. We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations.”

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Earlene Huntley

Group Chief Financial Officer

Melissa Abramowitz

General Counsel, Chief Compliance Officer and Chief Privacy Officer

Melissa Abramowitz has been practicing corporate and commercial law for over 20 years, with an emphasis on the financial services industry. She joined CAA Club Group in 2014, and currently serves as the General Counsel, Chief Compliance Officer and Chief Privacy Officer of CCG and its affiliated companies. At CCG, Melissa provides strategic legal advice on a broad range of matters including corporate governance, licensing, distribution, marketing and advertising, commercial contracts and regulatory compliance. She holds a Bachelor of Civil Law (B.CL) and Bachelor of Laws (LLB) from McGill University and a Certificate in Regulatory Compliance for Financial Institutions from Osgoode.

General Counsel, Chief Compliance Officer and Chief Privacy Officer

Melissa Abramowitz

Earlene Huntley joined CAA in 2014 as director, tax and was promoted to AVP, tax in 2016, and to her current role as group chief financial officer of CAA Club Group in February 2017. In her role, she is responsible for all aspects of finance. She is a graduate of the University of the West Indies where she earned her BSc. Accounting (Hons) and is a Fellow of the Association of Chartered Certified Accountants in the United Kingdom.

Group Chief Financial Officer

Earlene Huntley

Simon Williams

Chief Strategy & Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

Simon Williams

Chief Strategy & Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

Group Chief Financial Officer

Earlene Huntley

General Counsel, Chief Compliance Officer and Chief Privacy Officer

Melissa Abramowitz

General Counsel, Chief Compliance Officer and Chief Privacy Officer

Earlene Huntley

Group Chief Financial Officer

Earlene Huntley

General Counsel, Chief Compliance Officer and Chief Privacy Officer

Melissa Abramowitz

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BDM support

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Marine

Medals

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Broker communication, training and development

BDM support

Turnaround time – claims

General Liability

Marine

Medals

General Liability

Marine

General Liability

Turnaround time – claims

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Broker communication, training and development

Overall service level

BDM support

*According to RFI Global’s XPRT Survey (June–November 2022), ING is Australia’s most recommended bank (n = 31,976) when compared to 20 other banks operating in the country. ING is also Australia’s fifth largest main financial institution (MFI), accounting for 6% of the market (n = 31,976). MFI is defined as the bank that the consumer says is their main financial institution.