Headquarters:

23 Jardine Street, Kingston, ACT 2604

Year founded:

1998

Number of employees:

Phone:

02 6260 7880

Email:

reception@tiffenandco.com

Website:

tiffenandco.com

LinkedIn:

linkedin.com/company/tiffen-&-co

“What drives our success is our results-driven people. Capable, entrepreneurial Rohitians are the driving force behind our growth”,

Masa Idelbi, Manager - Human Resources

Gerard Tiffen

Managing Director

David Friend

Director

Patrick Bouquiaux

Shareholder

Leadership

Gerard Tiffen is Canberra’s number one mortgage broker, having won every award available, and has been involved in the financial services sector since 1995. As the managing director of Tiffen & Co, he specialises in sourcing and structuring a wide range of home and investment finance packages for his clients. Gerard has always been interested in property and is an avid property investor himself; his willingness to share his personal and professional expertise with his clients is unsurpassed. He understands that structuring finances correctly from the outset will ultimately save time and money, as well as make it easier to diversify your investment portfolio in the future. Gerard is supported by an outstanding team of Personal Assistants who understand the finance industry and are well versed in lending policy.

Managing Director

Gerard Tiffen

A passionate advocate for the mortgage industry, David Friend joined Tiffen & Co in 2000 as a mortgage broker and was welcomed as a shareholder and Director in 2005. He believes Tiffen & Co is unique in many ways, one of which is the great level of service offered to their clients. He emphasises that the company has access to the best products and packages on the market and has the experience necessary to tailor structures to each client’s requirements. David enjoys being actively involved in the property market and has purchased several investment properties, both in Canberra and interstate. He has firsthand knowledge of the investment market and a number of professional contacts to assist clients in many different areas of expertise when the time is right.

Director

David Friend

With an exuberant personality and an abundance of experience, Patrick Bouquiaux brings a diverse range of business skills and knowledge to Tiffen & Co. He joined the team as a mortgage broker at Tiffen & Co in 2003 and, in 2012, was welcomed as a shareholder of the business. He has now become an invaluable board member, with his enthusiasm providing new inspiration to the company. Patrick prides himself on being honest and trustworthy, and together with his team, he provides his clients with a personal approach to mortgage broking.

Shareholder

Patrick Bouquiaux

“What drives our success is our results-driven people. Capable, entrepreneurial Rohitians are the driving force behind our growth”,

Masa Idelbi, Manager - Human Resources

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

Leadership

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

“What drives our success is our results-driven people. Capable, entrepreneurial Rohitians are the driving force behind our growth”,

Masa Idelbi, Manager - Human Resources

Leadership

Helena Christakos

Executive Process Manager

Helena Christakos is a seasoned finance professional with an impressive track record spanning over two decades. With a remarkable start in the industry at a young age, she has garnered extensive experience and expertise in the financial sector. She spent over nine years at a major bank, occupying several management positions and demonstrating exceptional leadership skills. Over the last 15 years, Christakos has further expanded her knowledge by acquiring a diploma in finance as well as certificates in training and development, finance and mortgage brokering. Her versatility is evident in her work across technology spaces and insurance sectors, making her a well-rounded and accomplished individual in the field of finance.

Executive Process Manager

Helena Christakos

Luciano Salvador

Executive Vice President, Land Development

Luciano Salvador leads all land development projects, consisting of acquisition, planning, and servicing and sale of lots. His vision is what influences all of Rohit Group’s future neighbourhoods. He holds a degree in Civil Engineering Technology from the Northern Alberta Institute of Technology. He is a member of the Board of Directors of UDI Edmonton.

Executive Vice President, Land Development

Luciano Salvador

Founded over 25 years ago by Gerard Tiffen, Tiffen & Co provides a range of comprehensive financial services to clients and has built a reputation as a trusted and respected advisory firm in Canberra since its establishment. The company specialises in providing the best possible loan advice for any circumstance. With a team of highly skilled and experienced finance professionals supported by superior administrative staff, Tiffen & Co is well placed to support its clients on their journey to achieve financial goals. The firm’s commitment to delivering timely and accurate financial structures sets it apart from the competition. Tiffen & Co has been recognised as one of the country’s top brokerage firms for the last 18 years.

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

Masa Idelbi

Human Resources Manager

Tiffany Van Der Putten

Manager, Culture and Community Involvement

Diana Godfrey (she/her/hers)

Senior Vice President, Human Resources and Corporate Affairs

Simon Williams

Chief Strategy & Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

Masa Idelbi is an ambitious, inquisitive, and multi-faceted HR enthusiast who seeks to maximize her existence by getting exposed to new situations and learning as much as she can. She is a proud brand ambassador of Rohit Group and a passionate change agent with genuine interest in people development. Under her tenure, Rohit Group has been presented with multiple awards, including Canada’s Top Small and Medium Employer, Edmonton’s Home Builder of the Year, Alberta’s Top 70 Employers, and HRDC’s Best Places to Work for two years in a row, in 2022 and 2023. She is CPHR Alberta’s HR Impact Award Winner for 2022 and Canada’s Top Recruiter award winner for 2019, leading Rohit Group’s substantial growth from 100 to 230 employees over the past seven years, with a focus on enhancing employee experience and retention. She is a mother of two and holds bachelor’s degrees in Human Resources Management and English Literature. She is involved in supporting international students navigating employment barriers and passionate about supporting women to achieve financial and social independence. She is a member of the Workforce Development and Attraction Committee of the Edmonton Chamber of Commerce.

Human Resources Manager

Masa Idelbi

Tiffany Van Der Putten has been with Rohit Group for over 14 years and has held so many titles that her current business cards simply state her name as title has become irrelevant. Throughout the years, the passion that has always risen to the top is her desire to champion corporate culture through involvement in all charitable initiatives that the company has been a part of. This has led to her most current job title of Manager for Culture and Community Involvement. Van Der Putten’s first job was as a clown in local parades and mall openings. She has also done non-profit work, which has encouraged her to make people a little happier each day and reminds her to always make time to give back. She holds a Bachelor of Commerce from Simon Fraser University and a Diploma in Travel and Tourism.

Manager, Culture and Community Involvement

Tiffany Van Der Putten

As SVP for HR and corporate affairs, Diana Godfrey oversees industry-leading employee experience, employee benefits, learning, talent development, diversity and inclusion, charitable activities, future of work, communications, and market research functions and programs for the Fidelity Canada organization. Godfrey has over 27 years of industry experience. She joined FIC’s HR team in 1995. Before joining Fidelity, she was head of HR for a division of Sandvik Canada, a multinational engineering company specializing in industrial cutting tools and metal-cutting technology.

Senior Vice President, Human Resources and Corporate Affairs

Diana Godfrey (she/her/hers)

Kimi Shah leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic, and tailored to each situation.

Partner

Kimi Shah

Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.

Partner

Kimi Shah

Partner

Kimi Shah

“Despite the challenging claims environment, QBE’s coverage and risk appetite have remained consistent. Brokers and customers know and understand our risk appetite and the cover we offer, providing them with certainty for the future,” says Erica Kofie, head of cyber proposition. “We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions.” Kofie adds, “Through 2022, QBE successfully delivered significant growth in the cyber sector, reflecting the depth and strength of our team. We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations.”

Read on

IB Top Brokerages

Award Winner

TIFFEN & CO

SPECIAL REPORT

Home

Bio

Read on

Award Winner

SPECIAL REPORT

Home

Bio

Read on

Award Winner

SPECIAL REPORT

Home

Bio

Medal

Small business

Brokers’ Pick – Professional liability

Broker's Pick – Personal Accident and Illness Insurance

Turnaround time – claims

BDM support

Broker communication, training and development

Overall service level

BDM support

Medal

Overall service level

Broker communication, training and development

BDM support

Turnaround time – claims

Broker's Pick – Personal Accident and Illness Insurance

Brokers’ Pick – Professional liability

Small business

Medal

Overall service level

Broker communication, training and development

BDM support

Turnaround time – claims

Broker's Pick – Personal Accident and Illness Insurance

Brokers’ Pick – Professional liability

Small business

The Rohit Group acknowledges the importance of mental health awareness and supports all its employees and their families by offering a Customized Mental Health Program with regular Mental Health Workshops to all Rohitians. The program covers up to $2,500 per employee for additional psychologists, psychiatrists, mental health specialists, marriage counsellors, and more. The company also collaborates with its psychologist partner to cover the cost of all confidential counselling sessions for staff and their family members. Under Rohit University, the company introduced customized mental health workshops where every employee can learn about mental health, proactively address mental health issues on personal and professional levels and become more resilient. Over the past two years, the Rohit Group celebrates Mental Health Awareness Week in Canada (May 1-7) by having a townhall to discuss the year’s theme. With emphasis on living a culture of continuous learning and development, Rohit University is launched by the Human Resources team to address the drive for growth. It offers a variety of different technical and interpersonal courses to address the needs of Rohit’s growing business. Rohit University’s Leadership Development Program is the first program launched in November 2022 in collaboration with University of Alberta’s Executive Education Program. Since launching, Rohit University has provided meaningful learning experiences for 40 people leaders on Emotional Intelligence (learning about self), how to manage others (different personality), financial and strategic management, and being comfortable with discomfort (decision making). To build on its exceptional employee learning programs, the Rohit Group regularly partners with other organizations to provide Rohitians with a variety of courses on problem solving in home building, construction and condo fundamentals, stress management, and work-life balance to mention few.