Headquarters:
Gold Coast, QLD
Year founded:
2013
Number of employees:
220
Phone:
0418 423 224
Email:
alex.hyndman-hill@infinity.com.au
Website:
infinity.com.au
LinkedIn:
linkedin.com/company/infinitygroupau
Graeme Holm
Co-Founder and Director
Rebecca Holm
Co-Founder and Director
Helena Christakos
Chief Operations Officer
Leadership
With more than 20 years of experience in banking and finance, Graeme Holm is widely recognised as a leading mortgage broker and finance strategist. His mission is to challenge traditional approaches to money management by equipping clients with the tools, accountability and knowledge to achieve financial independence and accelerated debt reduction.
Co-Founder and Director
Graeme Holm
Rebecca Holm’s expertise in leadership, people development and culture has supported Infinity’s rapid growth while ensuring integrity, passion, and trust are embedded across the organisation. Holm plays a pivotal role in shaping the organisation’s strategy, operations and client experience.
Co-Founder and Director
Rebecca Holm
Specialising in operational optimisation within fast-paced environments, Helena Christakos is known for her focus on innovation and scalability. Playing a key role in supporting Infinity’s continued growth, she has helped deliver industry-leading performance.
Chief Operations Officer
Helena Christakos
David McCullough
Chief of Staff
With more than 17 years of leadership experience across hospitality, entertainment and media, David McCullough is driving the client experience at Infinity during the organisation’s rapid expansion, playing a key role in strengthening business performance while supporting the company’s strategic growth initiatives.
Chief of Staff
David McCullough
Michael Shanahan
Lending Optimisation and Operations Manager
Responsible for operational excellence and business optimisation across Freedom Investment Lending, Michael Shanahan leads the systems, processes and strategic initiatives that enable the business to scale efficiently. From broker recruitment and onboarding through to workflow automation, reporting and CRM governance, his focus is on maximising productivity for the brokers and support teams, improving client outcomes and creating the operational foundations that support Freedom’s continued growth. He also leads a team dedicated to helping clients identify lending opportunities that can improve cash flow and strengthen their financial position.
Lending Optimisation and Operations Manager
Michael Shanahan
Arvind Tamilarasan
Broker Support Manager
Crisielle Manalastas
Loan Associate Team Leader
Kate Curran
Director of People and Culture
David Sexton
Director Business Services
Leading Freedom Investment Lending’s Loan Associate and Settlements teams, Arvind is responsible for the operational support functions that underpin the business’s success. Through strong leadership, process management and team development, he ensures brokers are supported by high-performing teams that enable them to focus on delivering exceptional outcomes for clients. His leadership plays a critical role in maintaining the efficiency, consistency and service standards that support Freedom’s continued growth.
Broker Support Manager
Arvind Tamilarasan
As loan associate team leader, Crisielle Manalastas leads the training, development and performance of Freedom Investment Lending’s Loan Associate team. Through her focus on coaching, mentoring and continuous improvement, she helps build high-performing support professionals who enable brokers to operate efficiently and deliver exceptional client outcomes. Her leadership plays an important role in maintaining the quality standards and consistency that underpin Freedom Investment Lending’s success.
Loan Associate Team Leader
Crisielle Manalastas
Kate Curran is a highly experienced human resources professional with experience working in HR roles within service industries and the airline industry. She has been at St Margaret’s since 2010. Curran has a particular interest in recruitment and attracting the best candidates and has accreditation to use and interpret a range of SHL psychometric testing and DDI targeted selection. She believes that people make an organisation and is extremely grateful to work with the professional, innovative and caring staff at St Margaret’s.
Director of People and Culture
Kate Curran
As Director of Business Services, David oversees the financial, operational and commercial aspects of the School. In this role, he contributes to shaping and implementing strategic initiatives, supports business sustainability and enables the next phase of campus development, including the 10-year Master Plan and Strategic Plan (2026–2028).
He is an accomplished executive leader with over 25 years of experience at C-Suite and Board level spanning diverse sectors including education, not-for-profit, disability, sport and professional services. He has extensive experience shaping and executing strategic plans, driving income growth and diversification, master planning and major capital projects, stakeholder engagement, leading high-performing teams and managing complex budgets.
Director Business Services
David Sexton
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Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Product Manager
Claire Watson
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Commercial Manager
Stephen McMillan
“Having close connections with our parents, staff and community, is integral to a rich learning environment. When we work together, we can achieve amazing things”
Karen Yager,
Hills Grammar
“I believe that students learn in a supportive environment with passionate and inspiring teachers and staff. We surround our students with positive creative and inspiring people, enthusiastic about their own learning and keen to immerse students in the spirit of life-long learning across the whole community”
Karen Yager,
Hills Grammar
Infinity Group has earned its place among Australia’s top brokerages not by following the industry playbook, but by rewriting it. The business was built on the conviction that most Australians have been poorly served by traditional financial institutions, and that the mortgage broking model had untapped potential to do far more than simply settle loans. By combining mortgage broking, financial coaching and ongoing money mentoring into a unified client journey, Infinity has developed a proposition that is genuinely difficult to replicate – and one that has drawn recognition across multiple industry awards and rankings.
At the heart of the business is an education-first model. Rather than measuring success by settlement volume alone, Infinity works with clients over the long term to accelerate debt reduction, build wealth and improve financial literacy. Structured systems, accountability frameworks and measurable financial outcomes underpin every client interaction, creating a high-touch experience designed around results rather than transactions. The organisation’s values of care, integrity, passion and trust are not aspirational statements but operational principles that shape how the team engages with clients and with each other.
The business has been shaped by a leadership team with deep roots in both finance and operations. Co-founders Graeme Holm and Rebecca Holm bring complementary strengths: Graeme’s more than two decades of industry experience have driven the company’s mission to challenge traditional banking models, while Rebecca’s focus on operational excellence, client experience and organisational culture has supported sustainable growth and team development.
The most significant strategic investment of recent years has been the continued refinement of Infinity’s structured coaching and financial education model – one that integrates lending, budgeting and wealth creation into a single client journey. Alongside this, the business has invested heavily in systems, technology and operational processes to support national scale while maintaining consistent service delivery. The result has been strong client referrals, repeat business, and high engagement levels – all driven by the company’s reputation for delivering measurable outcomes.
Client retention is a cornerstone of the Infinity model. A proactive and structured communication approach – encompassing regular reviews, ongoing coaching sessions and continuous support – ensures clients remain on track toward their financial goals long after their loan has settled. This long-term relationship model creates strong loyalty and a consistent pipeline of referrals.
Looking ahead, Infinity Group is focused on expanding its national footprint while further refining its digital platforms and client engagement tools. A key milestone in the next phase of growth is the business’ expansion into the United States market, marked by the recruitment and onboarding of its first cohort of 20 American relationship managers, a move that reflects both the scalability of the coaching and financial education model and its relevance across global markets.
With a clear mission to help more Australians, and increasingly, more people around the world, achieve financial freedom through structured and sustainable strategies, Infinity is strategically positioned for its next chapter.
Learning designed for educators
The centrepiece of Hills Grammar’s approach to staff development is its Professional Learning Model, led by director of professional learning Dr. Chris Furner. Grounded in adult learning pedagogies, aligned with the school’s strategic intent and staff profile and standards, the model deliberately moves away from compliance-driven professional development towards something more meaningful. This is delivered as learning that is authentic, research-based and tailored to where each educator is in their career journey.
Supporting this is the Learning Centre Staff Program, which creates structured opportunities for staff to share practice, reflect on their work and learn from one another. Mentoring, leadership development and action research opportunities are embedded throughout, making professional growth a continuous and collegial practice rather than a periodic obligation. It is a model that reflects Hills Grammar’s commitment to investing in the people responsible for delivering its educational vision.
Future-forward leadership
The school’s commitment to its team extends to how Hills Grammar approaches leadership. Working in partnership with the governing council, school leaders maintain a shared focus on developing what the school describes as a ‘future fit’ graduate and the workforce equipped to teach them. Innovation is encouraged, and the culture is one where academic ambition and professional development are seen as inseparable.
Wellbeing in a remarkable setting
Staff also benefit from complimentary wellbeing programs, a genuine commitment to work-life balance and access to an Employee Assistance Program. Additionally, for educators who value a workplace where the physical environment itself is part of the daily experience, Hills Grammar’s picturesque campus offers a setting that is as restorative as it is inspiring.
There is also a proactive approach to diversity, equity, and inclusion (DEI), such that employees are informed and educated through integrated professional learning frameworks. Hills Grammar is proud to be actively shaping bold thinkers, and in turn empowering the people who teach them.
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