Profile
“No matter how many clients I have, I make sure to call each one personally every quarter. It’s a chance to not only update them on their portfolio, but also check on how they’re doing personally”
Kelvin Rampersad,
Carte Wealth Management
With a passion for helping people and a successful, diverse career spanning over two decades in the banking industry, Brooke Reynolds has dedicated herself to making a meaningful difference in the lives of those she serves. Starting her journey as a casual relief teller in 2002, she quickly discovered her true calling in assisting clients with their home financing needs as a home lender.
In 2006, Reynolds transitioned into a leadership role as bank manager, where she sharpened her skills in branch operations, team management and customer service. Over the years, she has earned numerous accolades, including recognition as one of the top mortgage lenders in the country.
Her most rewarding experiences have come from helping clients achieve homeownership when others in the industry failed to see the full scope of their situations. Reynolds takes pride in finding creative solutions and unlocking possibilities that once seemed unattainable.
In 2016, she embraced the role of mobile mortgage manager, continuing to provide personalised mortgage solutions for clients at their convenience. Her exceptional service earned her the title of Best Mobile Mortgage Manager at Westpac, and she was recognised with a trip to New Caledonia in honour of her outstanding performance.
Now serving as a mortgage financial adviser and director at Rapson Loans and Finance, Reynolds remains dedicated to empowering clients to make informed decisions about their home financing options. With a captivating enthusiasm and an unwavering commitment to her clients’ dreams, she proudly leads the strategic direction of the company, making homeownership a reality for many.
Suite 7, 30 Willow St, Tauranga
021 942 320
brooke@rapson.co.nz
linkedin.com/in/brooke-reynolds-5a384389
rapson.co.nz
Brooke Reynolds
Mortgage Adviser and Director
Rapson Loans and Finance
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“I strongly believe in working smarter, not harder. I think it’s one of the keys to living a great life, and I want to share that with as many people as possible”
Kelvin Rampersad,
Carte Wealth Management
2002–2004
2006–2011
2014–2017
2020
2022
Casual Relief Teller and Home Lender: gained banking experience and transitioned to assisting clients with home financing
2002–
2004
2006: Bank Manager: managed branch operations, team leadership and customer service
2008: Internal competition winner: sent two staff to the Beijing Olympics
2011: Top Mortgage Lender: Housing World Cup Award
2006–
2011
2014: Mystery Weekend: top-performing branch reward
2016: Mobile Mortgage Manager: delivered personalised mortgage solutions to clients at their preferred locations
2017: National Legend Award: Best Mobile Manager recognition
2014–
2017
Mortgage Financial Adviser at Rapson Loans and Finance: advised clients on home financing options and financial wellbeing
2020
Financial Adviser and Director at Rapson Loans and Finance: took on a leadership role and guided the company’s strategic direction
2022
Milestones
Milestones
ELITE WOMEN 2024 JUDGE