Profile
Scott Jackson learned what a top adviser looks like before he became one. Starting with Mike Pero Mortgages as a business development manager in 2007, looking after brokers from Gisborne to Invercargill, he had a front-row view of the traits that separated the best from the rest.
“I quickly identified the traits of our top advisors and knew this was a role I would thrive in and love,” he says. Nearly two decades on, that early read has proven sound: the franchise owner and mortgage adviser has now featured on NZA’s Top Advisers list for six years running.
That consistency is the achievement Jackson is proudest of, and he frames it in terms of impact. ”This means we’ve helped a lot of locals achieve their property goals and that’s really rewarding.” Operating in the Nelson/Tasman region, he treats the work with a care that borders on the personal. “I treat every enquiry like it’s a million-dollar deal,” he says.
What drives Jackson’s standard of work is straightforward. “As corny as it sounds, I genuinely want to make every customer’s experience a great one, so this drives me to put in the hours needed to really be successful in our industry.” In a small region, the stakes of falling short are immediate. Mike Pero head office surveys every client through Trustpilot, and all of Jackson’s reviews are five-star. “Nelson/Tasman is a small region, so you can’t hide from bad service,” he says.
For Jackson, the biggest day-to-day test is volume. Managing high transaction levels and contract deadlines has taught him the value of robust internal systems and a strong team to run them, the infrastructure that lets him keep service personal even as the workload grows. His product knowledge is maintained in the same methodical way: attending every bank training session, meeting BDMs at every opportunity and matching each application to the most appropriate lender for the client’s circumstances, which keeps him across each bank’s specific policies.
Most new business comes through referrals, supported by steady local marketing and sponsorship that keep his name top of mind, and by regular communication that keeps existing clients engaged. What drove Jackson in the past 12 months are the fundamentals rather than any single tactic: “Doing the basics right. Treating every client like they are my only client, communicating well, building strong relationships with our lending panel and doing the right thing for each client.”
Jackson is content with where the business sits and is clear about what comes next. He intends to remain the top-producing adviser in his region, and his plan for getting there is the same one that has carried him onto the list six years in a row: continuing to deliver for every client.
Shop 12, 22 Bay Road, Kilbirnie Plaza, Kilbirnie, Wellington
021757269
michael@bml.net.nz
linkedin.com/in/scott-jackson-36163b9
mikepero.co.nz/scott-jackson
Scott Jackson
Mortgage Adviser/Franchise Owner Mike Pero Mortgages
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Home
Bio
Milestones
2007–2013
2013–2014
2014–2015
2015–2017
2018–Present
Mortgage Adviser/Franchise Owner at Mike Pero Mortgages Auckland
2007–2013
Business Banking Manager at ANZ Bank
2013–2014
Mobile Mortgage Manager at Westpac Bank
2014–2015
Network Sales Manager at Mike Pero Mortgages Head Office
2015–2017
2018–Present: Franchise Owner and Mortgage Advisor at Mike Pero Mortgages Nelson & Tasman
2021–2024: Mike Pero Top-Performing Adviser
2022: NZMA Regional Adviser of the Year
2024: NZMA Excellence Awardee
Present: Mortgage Adviser/Franchise Owner at Mike Pero Mortgages Nelson/Tasman since 2017
Mike Pero Top-Performing Adviser, NZMA Excellence Awardee
2018–Present
Milestones
“At this stage in my career, I’m not trying to impress clients with technical language. I’m focused on helping them make better decisions”
William Chan,
Modern Vision Planning, Sterling Mutuals Inc.
“A message is only as strong as the receiver’s ability to understand it. Good intent isn’t enough if the client can’t clearly see the benefits and trade-offs”
William Chan,
Modern Vision Planning, Sterling Mutuals Inc.
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