Profile
“We keep evolving the brand as we grow and expand, which is equally rewarding and satisfying”
Alice Phillips Topping
Ryan Specialty
Founded by Jen Taylor in April 2021, Taylored Mortgages is based in Manawatu but serves clients across New Zealand. As one of the country’s top mortgage advisers, Taylor is dedicated to providing tailored solutions that empower her clients to achieve their financial goals.
Taylor made her transition into the mortgage advisory world in February 2020 after 15 years in a corporate banking role. She quickly distinguished herself by earning an Excellence Award at the 2021 NZ Mortgage Awards, highlighting her commitment and expertise in the field.
With a deep passion for advocating for her clients, Taylor is determined to help them succeed, no matter the complexity of their situations. She is especially proud of the growing presence of women in the mortgage industry.
“I absolutely love seeing more females in the industry, not only as advisers but also in leadership roles,” she says.
This positive trend marks a significant shift towards a more inclusive and diverse sector, something Taylor is deeply passionate about.
Despite her successes, Taylor acknowledges the challenges within the mortgage broking landscape, particularly concerning systems and processes, as demand for advisory services continues to rise in New Zealand. She emphasises the urgent need for improvement in balancing compliance, CRM systems and client ease.
Outside of her professional life, Taylor is married with two young children, which keeps her busy and gives her a unique understanding of the importance of making the mortgage process easy and stress-free for her clients.
176 Broadway Ave, Palmerston North
027 435 6760
jen@tayloredmortgages.co.nz
linkedin.com/in/jen-taylor-ba23a0206
tayloredmortgages.co.nz
Jen Taylor
Director/Mortgage Adviser
Taylored Mortgages
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Bio
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Profile
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Bio
Milestones
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Special Report
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Bio
Milestones
“It’s very important to set an example and to not only inspire but mentor other females”
Alice Phillips Topping
Ryan Specialty
2010–2012
2012–2017
2017–2020
2020–2022
Present
Senior Personal Banker at ANZ
2010–
2012
Branch Manager at ANZ
2012–
2017
Construction Specialist at ANZ
2017–
2020
2020-2021: Mortgage Adviser at Mortgage Link
2021: New Brokerage of the Year; Young Gun of the Year
2022: Excellence Award
2020–
2022
Director/Mortgage Adviser at Taylored Mortgages since 2021
Present
Assistant Vice President and Senior Broker at MJ Hall & Company since 2018
Present
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
• Gold award for Magazine or Newspaper Advertisement
• Silver award for Promotional Email
• Silver award for Most Out-of-the-Box Idea
As a founding member of WOW! (Women. Opportunity. Winning.), an employee resource group created for all women of Ryan Specialty, Phillips Topping has long championed for women in the industry.
“It’s very important to set an example and to not only inspire but mentor other females,” she adds.
In addition to her sharp marketing eye, the key to Phillips Topping’s success lies in her high-energy approach and positive attitude.
“As the leader of a team, it’s important to motivate and encourage your team members. People work very hard and do their best and it’s important to recognize these efforts. For my career overall, my attitude has been one of curiosity. The more you can learn, the better you’ll understand the business, and then the deeper your knowledge will become, making you a better team member.”
Chief underwriting officer of executive risk at Chubb
President of financial insurance solutions at Kemper
Chief underwriting officer at Axis Capital
CEO of global Insurance at Endurance
CEO of global Insurance at Sompo International
“We keep evolving the brand as we grow and expand, which is equally rewarding and satisfying,” adds Phillips Topping.
“Marketing is a very busy space. The challenge is to keep it fresh and keep it new. There’s so much out there. You have to think about how to break through.”
Since joining the firm in 2015, Ryan Specialty has:
• completed 28 acquisitions
• launched 10 companies
“With each acquisition and de novo formation, a large branding component is involved,” says Phillips Topping.
Speaking on the importance of spotlighting marketing professionals, Phillips Topping says, “It’s imperative to shine a light on those who aren’t necessarily brokers or underwriters. There are so many different aspects of the industry. It’s nice to show all the great work that’s being done behind the scenes.”
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