Profile
“No matter how many clients I have, I make sure to call each one personally every quarter. It’s a chance to not only update them on their portfolio, but also check on how they’re doing personally”
Kelvin Rampersad,
Carte Wealth Management
Joanne Hollins has over 25 years’ experience within the financial services sector from High Street Banking to Mortgage Broking to the world of high net worth Private Banking. She has been the Head of Intermediary Mortgage Distribution at Metro Bank for the last 4 years, where she has established an outstanding track record of achievement in business leadership, major account handling and business development. This experience has seen her lead and grow her mortgage business into a formidable national multi award winning firm with an enviable infrastructure, whilst developing a talented team that she is immensely proud to have nurtured and grown into one of the most effective in the market. She has Diversity and Inclusion as a central focus, both professionally and personally. Working for a lender that has an inclusive culture embedded in the core of its business, also having a stepson with autism has made her passionate about the Neurodiversity movement and the belief that every individual from whatever background is given the support they need to enable them to thrive in society. She represents her brand on the IMLA executive, as well as being involved in industry wide debates on technology and is central to the change programme within her mortgage business from both a service, systems and product perspective. In May 2023 she won the Lender, Head of Sales category at The British Specialist Lending awards.
1 Southampton Row, London WC1B 5HA
07508 165334
joanne.hollins@metrobank.plc.uk
linkedin.com/in/joannehollins
metrobankonline.co.uk/intermediaries
Joanne Hollins
Head of Intermediary Mortgage Distribution
Metro Bank
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Bio
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Profile
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Bio
Milestones
“I strongly believe in working smarter, not harder. I think it’s one of the keys to living a great life, and I want to share that with as many people as possible”
Kelvin Rampersad,
Carte Wealth Management
1996–2004
2005–2006
2006–2011
2011–2012
2012–present
Customer Adviser/Personal Banker and Branch Manager at Barclays
1996–
2004
Private Banking Associate at Clydesdale Bank
2005–
2006
Senior Mortgage Broker at John Charcol
2006–
2011
Relationship Manager at Citi
2011–
2012
Private Banking Director Team Lead, Head of Large Loans and Head of Intermediary Distribution at Metro Bank
2023 winner - Lender: Head of Sales
British Specialist Lending Awards
2012–
present
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones