Profile
“No matter how many clients I have, I make sure to call each one personally every quarter. It’s a chance to not only update them on their portfolio, but also check on how they’re doing personally”
Kelvin Rampersad,
Carte Wealth Management
Kelly Pallister is the Managing Director – Operations at Foundation Home Loans. An operational asset management professional, she is experienced in delivering effective change management projects driven by a passion to make a difference and to continue delivering against an inherent desire to learn. For Pallister, influence is not about her personal achievements; it’s more about how she has created opportunities for those around her to grow and improve their service proposition.
Her focus as a leader in this industry continues to be uniting all of the parties that contribute to the end-customer journey. She believes that the key to resolving the natural conflicts across the various parties in the industry is to create a collaborative and inclusive culture that promotes the sharing of ideas and viewing things from the perspective of others. In Pallister’s view, the single most important attribute of influence is collaboration; it’s essential for her to recognise that you don’t have all of the answers.
5 Arlington Square, Bracknell, Berkshire, RG12 1WA
0344 770 8032
marketing@foundationhomeloans.co.uk
linkedin.com/in/kelly-pallister-a1454616
foundationforintermediaries.co.uk
Kelly Pallister
Managing Director – Operations
Foundation Home Loans
Read on
Special Report
Home
Bio
Milestones
Profile
Read on
Special Report
Home
Bio
Milestones
Read on
Special Report
Home
Bio
Milestones
“I strongly believe in working smarter, not harder. I think it’s one of the keys to living a great life, and I want to share that with as many people as possible”
Kelvin Rampersad,
Carte Wealth Management
2009–2012
2012–2013
2013–2020
2020–2022
2022–present
Head of Primary Servicing at at Paratus AMC
2009–
2012
Operations at Saffron Building Society
2012–
2013
2013–2015: Lending and Securities Manager at Metro Bank
2015–2017: Business Transformation Manager at Metro Bank
2017–2019: Corporate Transaction Manager at Metro Bank
2019–2020: Head of Balance Sheet Optimisation at Metro Bank
2013–
2020
Director of Servicing at Foundation Home Loans
2020–
2022
Managing Director – Operations at Foundation Home Loans
2022–
present
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones