Headquarters:

Fleet, Hampshire

Year founded:

2016

Number of employees:

Phone:

0125 236 5205

Email:

joanne.tripp@chl.org.uk

Website:

landmarkmortgages.com

LinkedIn:

linkedin.com/company/landmark-mortgages-limited

“We love to win. We’re tenacious, and we believe in getting results”

Brett Vincent, Vincent Young Lawyers

Marcus Price

Chief Executive Officer

Helen Grogan

Head of Customer Strategy

Joanne Tripp

HR Director

Leadership

Marcus Price has over 25 years of experience in a wide range of senior management roles in regulated retail financial services, including retail banking, mortgages, wealth management and insurance.

Chief Executive Officer

Marcus Price

Helen Grogan has over 20 years of experience working in the financial services industry. She is a CeMAP-qualified mortgage adviser and has extensive experience supporting customers in financial difficulties. Grogan has held various customer-facing roles where she was an integral part of the customer journey and focused on customer-led improvements.

Head of Customer Strategy

Helen Grogan

Joanne Tripp has over 20 years of HR generalist experience. She has vast experience leading and transforming HR functions within a variety of industries, including financial services.

HR Director

Joanne Tripp

Leadership

“A true leader can see potential in different employees, regardless of their position. Listening and recognizing the value of each individual not only inspires them but also makes them grow professionally”

Saray Uribe, CharSan Insurance & Consulting

Leadership

Jermaine Stephenson-Lowe

Head of Risk

Jermaine Stephenson-Lowe has 18 years of experience in financial services and 11 years specifically in risk management. He has held several risk positions where he has gained extensive experience in creating, implementing and embedding risk management frameworks.

Head of Risk

Jermaine Stephenson-Lowe

Louise Waugh

Head of Legal

A solicitor with a background in commercial property, Louise Waugh first came into financial services 15 years ago to help split Northern Rock bank. Since then, she has led teams launching a number of new retail products, as well as overseeing the delivery and implementation of major regulatory and restructuring projects.

Head of Legal

Louise Waugh

Landmark Mortgages provides servicing solutions for a portfolio of assets from the legacy book of NRAM, which includes managing portfolios of residential and lifetime mortgages secured on properties in the UK and unsecured loans. Activities also include master servicing on the company’s own books. The business is currently closed to new lending and does not operate outside of the UK. Landmark is always working to create an inclusive and diverse business culture that is welcoming, open and honest. The firm wants its working environment to be a space where everyone can be themselves and be respected for the value they bring. It provides training courses, generous employee benefits and work events and fundraisers, all of which focus on the enhanced well-being and future of its colleagues.

Nigel Briggs

Head of Compliance and Regulatory Relations

Harriet Shaw

Head of Operations

Iain MacKinnon

Finance Director

Simon Williams

Chief Strategy & Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

Nigel Briggs has over 30 years of experience in the financial services industry across a range of sectors, including insurance, pensions, banking and mortgages. He is the former CEO of a mutual savings institution and, for the last nine years, has performed the roles of head of compliance and MLRO.

Head of Compliance and Regulatory Relations

Nigel Briggs

Harriet Shaw has over 30 years of experience in the regulated financial services industry, focusing on credit risk operations in both unsecured and secured products. She has held various operational roles in mortgage servicing.

Head of Operations

Harriet Shaw

Iain MacKinnon has over 17 years of experience in a wide range of senior management roles in regulated financial services, including oversight of investment treasury, tax and pensions at a major international bank. Prior to his career in banking, he was an M&A tax partner at Deloitte.

Finance Director

Iain MacKinnon

Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.

Partner

Kimi Shah

Partner

Kimi Shah

Partner

Kimi Shah

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Broker's Pick – Personal Accident and Illness Insurance

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Broker's Pick – Personal Accident and Illness Insurance

Brokers’ Pick – Professional liability

Small business

“We believe in handling our clients’ matters as if they were our own, and with this approach, we seek solutions wherever possible”

Brett Vincent, Vincent Young Lawyers

“Having four insurance designations, and the wealth of knowledge that comes with it, enables me to better counsel customers regarding the importance of having the appropriate insurance coverage”

Saray Uribe, CharSan Insurance & Consulting

employee benefits regional retail P&C specialty P&C underwriting direct-to-consumer programs

Underscoring the value proposition the firm offers, Vincent says, “Our clients get direct access to our partners. We are always available, and we pride ourselves on being highly responsive. We are lean and efficient. Our work is of the quality of larger law firms, without the price tag.” To operate optimally for clients, the firm engaged the founder of a major construction management company to be chairman. Under their guidance, Vincent Young has expanded its practice areas to include property, projects, commercial and insolvency law. Today, Vincent Young is advised by a chairman and two advisors, none of whom are lawyers, resulting in invaluable industry insight and client-side perspective. “The balance between technical legal skills and proactive solutions lies at the heart of our business and our success in legal matters,” says Vincent. “We believe in handling our clients’ matters as if they were our own, and with this approach, we seek solutions wherever possible.”

more than $1 million in funds over $2.3 million in combined monetary and in-kind donations through an annual World Food Derby initiative 2,320 volunteer hours to numerous deserving organizations, making a significant community impact

Alliant’s progress is set to continue, as underlined by Zimmer, who has confidence in the firm’s people to deliver continued excellence. “We believe in our business plan, and it has proven successful. We don’t feel the need to change that. Our core business plan will continue to drive the company forward, complemented by new opportunities that may arise in the future.”

Turnaround time – claims

Turnaround time – new business

Overall

02 9261 5900