Profile
“No matter how many clients I have, I make sure to call each one personally every quarter. It’s a chance to not only update them on their portfolio, but also check on how they’re doing personally”
Kelvin Rampersad,
Carte Wealth Management
Michelle Hewitt is the Director of Willow Processing, one of the largest third-party mortgage processing companies in the broker industry. Based in Northern California, she supports a nationwide team in over 15 states.
With more than 20 years of mortgage industry experience, Michelle has become a public figure by innovating in the contract processing space. In 18 months under her guidance as director, Willow Processing has achieved remarkable results, growing by over 400 percent.
As an advocate for processors, Michelle was the first to implement employee benefits that raised the standards for contract processors, including:
3526 E. Elm, Phoenix, AZ 85018
707 466 0909
mhewitt@willowprocessing.com
linkedin.com/in/michellehewitt98
willowprocessing.com
Michelle Hewitt
Director
Willow Processing
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Bio
Milestones
Profile
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Special Report
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Bio
Milestones
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Special Report
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Bio
Milestones
“I strongly believe in working smarter, not harder. I think it’s one of the keys to living a great life, and I want to share that with as many people as possible”
Kelvin Rampersad,
Carte Wealth Management
2002
2004
2006–2021
2022–2023
2024–present
Entered industry as a broker receptionist
2002
Moved on to AE assistant role
2004
2006–2021: Worked in processing
2021: Joined Willow Processing
2006–
2021
Manager at Willow Processing
Grew Willow Processing by 400% in 18 months and implemented industry SOP for processors
Featured on multiple podcasts and broker spotlights, expanded licensing in 23 states
2022–
2023
Director at Willow Processing
2024–
present
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
Aug 2022
Milestones
ELITE WOMEN 2024 JUDGE
Creating a setup and compliance team to assist processors in closing more loans and earning a higher income
Implementing a mandatory two-week vacation that is 100 percent covered so her staff can fully step away and take needed rest throughout the year
A guaranteed income program making sure contract processors are compensated fairly for the first 60 days of their employment
In addition, Michelle has created the SOPs used by many to run successful processing teams. She is an active member of AIME and BAB.
Beyond her professional achievements, she is a wife, a mother of three, and an active community member.